Terms and Conditions

Last Updated: October 2025

Welcome to the Jemex Real Estate Portal operated by Jemex Services Ltd (“Jemex”, “we”, “our”, or “us”). By accessing or using our website https://jemexservices.com, you agree to comply with these Terms and Conditions (the “Terms”), as well as all applicable laws and regulations of the Republic of Uganda. Please read these Terms carefully before using the site.


1. Acceptance of Terms

By visiting, registering, or using this website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms, you should discontinue use of the site immediately.

Jemex reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website following changes constitutes your acceptance of the revised Terms.


2. Scope of Services

Jemex Services Ltd operates a real estate and property services portal that provides users with access to:

  • Real estate listings (sales, rentals, plots, and developments)
  • Property marketing and lead generation services
  • Real estate consultancy and related information
  • Construction and property management services

Unless expressly stated otherwise, all content, listings, and offers on the site are for informational purposes only and do not constitute legally binding offers, warranties, or professional advice.


3. User Responsibilities

You agree to use this website responsibly, lawfully, and only for its intended purpose. You shall not:

  • Submit false, misleading, or fraudulent information or property listings;
  • Misrepresent your identity or affiliation with any person or entity;
  • Upload, post, or transmit any malicious code, virus, or harmful software;
  • Engage in unauthorized scraping, data mining, or automated access to the site;
  • Attempt to interfere with the website’s operation or security;
  • Infringe upon the rights, privacy, or intellectual property of others; or
  • Use the platform for unlawful, defamatory, or unethical purposes.

Jemex reserves the right to suspend or terminate any user account or access to the site for violations of these Terms or applicable laws.


4. Account Registration

To access certain features such as property listings or saved searches, you may be required to create an account. You agree to:

  • Provide accurate and complete information;
  • Maintain the confidentiality of your login credentials;
  • Accept responsibility for all activities under your account; and
  • Notify us immediately of any unauthorized use or security breach.

Jemex is not responsible for any loss or damage arising from unauthorized access due to your failure to secure your account credentials.


5. Intellectual Property

All content available on the Jemex website including text, images, graphics, logos, designs, databases, and software is the property of Jemex Services Ltd or its licensors and is protected under Ugandan and international intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or exploit any content from this website without prior written consent from Jemex. Unauthorized use may result in legal action.


6. Third-Party Links and Services

This website may include links to external websites or services provided by third parties. These links are provided for convenience only. Jemex has no control over and assumes no responsibility for the accuracy, content, or practices of these third-party websites.

Accessing external links is done at your own risk, and Jemex does not endorse or warrant any third-party products, services, or policies.


7. Property Listings and Transactions

All property listings, prices, and descriptions are submitted either by Jemex, registered agents, developers, or independent advertisers. Jemex:

  • Does not verify the accuracy or authenticity of listings provided by third parties;
  • Does not act as a party in any transaction between users, agents, or developers;
  • Disclaims any liability for loss, damage, or disputes arising from user interactions or transactions.

Users are strongly advised to independently verify all property information and conduct due diligence before entering any contractual or financial commitments.


8. Disclaimer of Warranties

The website and all its content are provided on an “as is” and “as available” basis without any warranties, representations, or guarantees of any kind, whether express or implied.

Jemex does not warrant that:

  • The website will operate uninterrupted or error-free;
  • The content will be accurate, complete, or up to date; or
  • The website or its servers are free from viruses or harmful components.

All use of the website is at your own risk. Jemex disclaims all responsibility for any damages arising from technical failures, human error, or reliance on any information obtained from the website.


9. Limitation of Liability

To the maximum extent permitted by Ugandan law, Jemex Services Ltd, its affiliates, employees, or agents shall not be liable for any loss or damage (including indirect, incidental, or consequential losses) arising from:

  • Your access to or use of this website;
  • Inaccurate or incomplete listings;
  • Delays, errors, or interruptions in service;
  • Unauthorized access to user data;
  • Transactions or agreements between users, agents, or advertisers.

Your sole remedy for dissatisfaction with the website or its content is to discontinue its use.


10. Indemnification

You agree to indemnify, defend, and hold harmless Jemex Services Ltd, its affiliates, directors, and employees from any claims, losses, damages, liabilities, or expenses arising from:

  • Your use of the website or services;
  • Your violation of these Terms;
  • Your infringement of any third-party rights or applicable laws.

11. Data Protection and Privacy

Jemex handles all personal data in accordance with the Data Protection and Privacy Act, 2019 of Uganda. Details regarding data collection, processing, and user rights are outlined in our Privacy Policy, which forms part of these Terms and Conditions. By using the website, you consent to such processing.


12. Service Availability and Maintenance

Jemex reserves the right to modify, suspend, or discontinue any aspect of the website at any time for maintenance, security, or operational reasons. We shall not be liable for any unavailability or disruption of services.


13. Termination

Jemex may terminate or suspend access to the website without prior notice if you violate these Terms or engage in activities that may harm Jemex, its users, or the integrity of the website. Termination does not affect accrued rights or obligations prior to termination.


14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Uganda. Any disputes arising from or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of Uganda.


15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced by a valid provision that best achieves the intent of the original.


16. No Waiver

Failure by Jemex to enforce any provision of these Terms shall not constitute a waiver of that provision or of Jemex’s right to enforce it later.


17. Contact Us

For questions, clarifications, or concerns about these Terms and Conditions, please contact:

Jemex Services Ltd
Kampala, Uganda
Email: jmx@jemexservices.com


Disclaimer: The content provided on this website is for general information only. Jemex Services Ltd makes no representations or warranties regarding the accuracy or reliability of any listings or third-party content. Users are advised to verify all information independently before making any decisions or commitments.

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