Frequently Asked Questions
Question about Jemex Portal
Jemex Property Portal is an online platform that connects property buyers, sellers, agents, and developers in one verified marketplace.
Every listing goes through a verification process to ensure safety and trust in real estate transactions.
Create an account, choose your subscription plan (Basic, Pro, or Enterprise), and upload your property details — including photos, location, price, and ownership documents. Our verification team will review and approve your listing before it goes live.
A “Verified Property” on Jemex means our team has cross-checked relevant documents, conducted a site inspection, and confirmed authenticity with local authorities or surveyors.
Basic listings may be free or limited, but premium agents and property owners can subscribe to Pro or Enterprise plans for more visibility, featured listings, and direct marketing benefits.
Each property listing has a secure “Contact Agent” or “Request Viewing” button that allows direct communication through the portal’s internal messaging or verified phone number.
Question about transactions
Jemex integrates Mobile Money, Bank Transfer, and Escrow Systems to protect both buyers and sellers.
Payments can be held securely until all agreed conditions are met.
You’ll receive a notification before expiry. You can renew your listing or upgrade to a premium plan for extended visibility.
Your data is protected under strict privacy and security measures, including encryption and verified user authentication.
We never share your personal information with third parties without consent.
Yes. Jemex partners with Rafiki SACCO and other financial institutions to provide mortgage and property loan options.
You can use our Mortgage Calculator to estimate your monthly payments before applying.
Use the search filters to narrow results by location, price, and property type.
You can also save your preferences and receive alerts when similar properties are added.